Contact
Do you have any question?
If you're facing any issues with your order or need information about our products, we've got you covered. Please start by checking out our FAQ section below for quick solutions. If you can't find the answers you're looking for, fill out the form below with your request, and we'll respond as promptly as possible.
Alternatively, you can reach out to our dedicated support team at info@rightinktime.com. Your satisfaction is our top priority, and we are here to assist you every step of the way.
FAQ
Find quick answers to your wall art questions! Discover everything about our collection, materials, sizes, hanging options, shipping, and returns.
What is the status of my order?
Please check your inbox for emails from the shipping company to receive updates about your order.
My order arrived incomplete - Where’s the rest of it?
We package our products individually and the delivery company then sends the order out separately rather than packaging the entire order together. So if you’ve ordered multiple items, they may arrive one by one.
You can check the shipping code you received via email from the delivery company to know when to expect the rest of your order. And of course, you can always contact us for support.
What is that reflection located in the corner of all the prints?
The reflection in the corners is used to provide an acrylic effect for the product photos only. The real products do not contain any reflections
What is the expected shipping time for my order?
First off, your order is guaranteed by both us and the logistics companies we partner with.
-Acrylic Glass Wall Art:We need 1-3 days to create your order + 2-5 days for shipment.
Can I hang a product vertically rather than horizontally or vice versa?
You will receive your printings exactly what we advertise on every product page. However, we can change the position of the hanging mechanism to apply your request. By doing so, you will hang your product in whichever way you are willing to hang it. Please contact us with your request. At info@rightinktime.com
What are the minimum quality requirements for a custom image?
For the best results, please upload a large, high-quality image with a minimum of 2400 H x1600 W pixels.
If your image file doesn't meet the requirements, please write to us at info@rightinktime.com
Can I hang my Acrylic glass wall art outside?
Yes, you can! Our products are designed for both indoor and outdoor use. We use the finest quality UV paints, protecting your art against fading from the sun or any other light source.